By accessing or using the service, you agree to comply with these Terms.
If you are using VM2R People HR on behalf of an organisation, you confirm that you are authorised to accept these Terms on that organisation's behalf.
1. The Service
VM2R People HR is a cloud-based HR and workforce management platform.
Depending on the subscription and services purchased, functionality may include:
- Employee Management
- Weekly Timesheets
- Holiday & Leave Management
- Onboarding
- Document Management
- Clients & Projects
- Employee Reminders
- Organisation Chart
- Sponsorship Management Service (SMS) Compliance
- Reports
- Classic Support
- Rota
- Clock In/Clock Out with GPS/Geofencing
- Recruitment
- Payroll Preparation
Features may vary according to the subscription or add-ons purchased.
Future or planned functionality is not included unless expressly stated in an applicable order or agreement.
2. Accounts
Customer organisations are responsible for:
- Providing accurate account information
- Maintaining appropriate administrator access
- Protecting account credentials
- Controlling user permissions
- Ensuring authorised individuals access the service
- Notifying us of suspected unauthorised access
Users must not share authentication credentials where doing so would compromise account security.
3. Customer Responsibilities
Customers are responsible for:
- The information they enter into the service
- Ensuring information is accurate where required
- Determining appropriate access permissions
- Complying with applicable employment and data protection laws
- Providing appropriate notices to employees and other individuals
- Obtaining any required permissions or consents
- Ensuring their use of the service is lawful
VM2R People HR provides software tools and does not replace the customer's legal, HR, accounting, payroll, immigration or professional responsibilities.
4. Acceptable Use
You must not use VM2R People HR to:
- Breach applicable laws
- Gain unauthorised access to systems or information
- Interfere with the operation of the service
- Distribute malicious software
- Attempt to bypass security controls
- Abuse authentication systems
- Use the service for unlawful purposes
- Infringe the rights of others
5. Subscriptions and Pricing
Access to certain features requires a paid subscription or add-on.
Current pricing is displayed on the VM2R People HR website or provided through the applicable commercial agreement.
Subscription pricing may vary by region, billing frequency, employee numbers and selected add-ons.
Any applicable taxes, including VAT, will be handled in accordance with applicable law and the relevant commercial arrangement.
6. Add-ons
Additional services may be available separately, including:
- Rota
- Clock In/Clock Out with GPS/Geofencing
- Recruitment
- Payroll Preparation
Availability and pricing are subject to the applicable subscription or commercial agreement.
7. Payment
Customers agree to pay applicable subscription and service charges in accordance with the agreed billing arrangements.
Specific billing dates, payment methods, renewal arrangements and cancellation terms should be stated in the customer's applicable subscription or commercial agreement.
8. Customer Data
Customers retain their rights in the information they submit to VM2R People HR.
Customers are responsible for ensuring that they have the appropriate rights and legal basis to provide that information to us.
Where VM2R People HR processes customer information on behalf of a customer organisation, the applicable data protection terms will govern that processing.
9. Data Protection
The parties will comply with applicable data protection law.
Where the customer determines the purposes and means of processing employee or workforce information and VM2R People HR processes that information on the customer's behalf, the relevant roles and contractual obligations will be documented appropriately.
10. Intellectual Property
VM2R People HR and its underlying software, technology, designs, trademarks and documentation remain the property of VM2R Services LTD or its relevant licensors unless otherwise agreed.
Customers receive a limited right to use the service for the duration of their subscription in accordance with these Terms.
Customers do not acquire ownership of the underlying software or technology.
11. Confidentiality
Each party should protect confidential information received from the other party and use it only for legitimate purposes connected with the relationship.
Confidentiality obligations do not normally apply to information that is already public, independently developed, lawfully received from another source or required to be disclosed by law.
12. Third-Party Services
VM2R People HR may use or integrate with third-party services.
Third-party services may have their own terms and privacy policies.
Customers are responsible for complying with applicable third-party requirements when using those integrations.
13. Service Availability
We aim to provide a reliable service but do not guarantee that VM2R People HR will always be uninterrupted or error-free.
Maintenance, updates, infrastructure issues, security events and circumstances outside our reasonable control may affect availability.
Any contractual service levels will apply only where separately agreed.
14. Support
Support availability depends on the customer's subscription and applicable support arrangements.
Contact details and support procedures may be provided through the VM2R People HR website or customer account.
15. Suspension
We may suspend access where reasonably necessary to:
- Protect the service
- Address a security threat
- Prevent unlawful use
- Investigate abuse
- Comply with legal requirements
- Address serious breaches of these Terms
- Deal with overdue payments where permitted by the applicable agreement
Where reasonably practicable, we will provide appropriate notice.
16. Termination
A customer may terminate its subscription in accordance with its applicable subscription or commercial agreement.
We may terminate or suspend a service where permitted under the applicable agreement.
Following termination, customer access and data handling will be managed in accordance with the applicable agreement and data protection requirements.
17. No Professional Advice
VM2R People HR provides software and information-management tools.
The service does not constitute legal, tax, accounting, employment, immigration, payroll or other professional advice.
Customers remain responsible for obtaining professional advice where appropriate.
18. Disclaimers
To the extent permitted by law, VM2R People HR does not guarantee that information entered into the service is accurate, complete or suitable for a particular legal, employment, payroll or accounting purpose.
Customers remain responsible for reviewing information and outputs before relying on them.
19. Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Subject to applicable law and the customer's applicable agreement, any agreed limitations of liability will apply as set out in the relevant commercial terms.
20. Changes to the Service
We may improve, modify or update VM2R People HR over time.
Where a change materially affects a customer's contractual rights, the applicable agreement and notice requirements will apply.
21. Changes to These Terms
We may update these Terms from time to time.
The updated version will be published with a new effective date.
Where required, customers will receive appropriate notice of material changes.
22. Governing Law
These Terms are intended to be governed by the laws of England and Wales, unless the applicable customer agreement provides otherwise.
The courts of England and Wales will have jurisdiction, subject to any mandatory rights or requirements that apply to the customer.
23. Contact
VM2R Services LTD
Company number: 12751771
130 Aztec West,
Park Avenue,
Almondsbury,
Bristol,
England,
BS32 4UB
Email:
people@vm2r.co.uk